Terms and Conditions

1. Acceptance of Terms

By accessing and using Dynasty Prestige services ("we", "our", "the company"), you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.

2. Services Offered

Dynasty Prestige provides luxury and supercar rental services in Dubai, United Arab Emirates (Street Palm Jumeirah, Dubai). All vehicles are subject to availability and are reserved on a first-come, first-served basis.

3. Rental Requirements

3.1. Age and License

• The driver must be at least 25 years old
• Hold a valid driver's license with at least 2 years of experience
• Provide official identification (passport or national ID)

3.2. Security Deposit

A security deposit may apply depending on the selected model and driver profile. Selected vehicles can be offered with no deposit, subject to approval. When applicable, the deposit is held and released after the vehicle is returned in proper condition.

4. Reservations and Payments

4.1. Reservations

Reservations can be made through our website or direct contact. All reservations are subject to confirmation by Dynasty Prestige.

4.2. Payments

• Full payment must be completed before vehicle delivery
• We accept credit/debit cards, Apple Pay, Google Pay, and Stripe Link
• Prices include basic insurance. Additional coverage may be available

4.3. Cancellations

• Cancellation more than 7 days in advance: full refund
• Cancellation 3-7 days in advance: 50% refund
• Cancellation less than 3 days in advance: no refund

5. Vehicle Use

5.1. Restrictions

• The vehicle may only be driven by the authorized driver
• No smoking inside the vehicle
• No transporting animals without prior authorization
• No use of the vehicle for illegal activities or racing
• No driving under the influence of alcohol or drugs

5.2. Maintenance and Fuel

The vehicle is delivered with a full tank and must be returned in the same condition. The customer is responsible for any damage caused by negligence or misuse.

6. Insurance and Liability

6.1. Insurance Coverage

All vehicles include basic liability insurance. The customer is responsible for any damage exceeding the deductible.

6.2. Damages and Liability

• The customer is responsible for all vehicle damage during the rental period
• Damage must be reported immediately to Dynasty Prestige
• Additional charges apply for damage, lost keys, or excessive cleaning

7. Vehicle Return

• The vehicle must be returned on the agreed date and time
• Late returns are subject to additional charges
• The vehicle must be returned in the same condition as delivered
• A vehicle inspection will be performed at the time of return

8. Limitation of Liability

Dynasty Prestige will not be responsible for:

• Loss or damage to personal items left in the vehicle
• Delays caused by weather, traffic, or circumstances beyond our control
• Traffic fines or violations committed by the customer

9. Data Protection

By using our services, you agree that Dynasty Prestige processes your personal data in accordance with our Privacy Policy. Your data will be used solely to manage your reservation and improve our services.

10. Changes to the Terms

Dynasty Prestige reserves the right to modify these Terms and Conditions at any time. Changes take effect immediately after publication on our website.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any dispute will be resolved in the competent courts of Dubai.

12. Contact

For any questions about these Terms and Conditions, you can contact us:

• Phone: +971 586122568
• Email: prestigegoalmotion@gmail.com
• Address: Street Palm Jumeirah, Dubai